• facebook

FAQ

 

Q: Does Inner Message ring hurt?

A: No. Most people don't even feel the embossed letters inside when they are wearing Inner Message rings. It will be fine unless you choose too tight sizes, or you are allergic to the ring.

 

Q: Is Inner Message ring real sterling silver? Does it change its color?

A: Yes. Inner Message rings are made in sterling silver, silver925. It doesn't mean it's 100% silver, but 92.5% silver. We can't use 100% silver because it's too soft, and cannot keep its shape. Since it's sterling silver it can change its color if it's exposed to the air for a while. We recommend you to keep the rings in a small plastic bag, or in a wrapping paper, so it doens't contact the air. If your finger changes to green or black it's a different story. You are allergic to sterling silver if it chages your finger's color. It shouldn't happen if you are not allergic to sterling silver.

 

Q: Can I exchange the ring size if it doens't fit? How much does it cost?

A: Sure! Please feel free to email us at yoonjungyun@gmail.com for exchange with your order name and your email address that you used when you went through payment. Exchange shipping fee is US$25.

 

Q: Where do we ship the products from?

A: We ship all the products from South Korea.

 

Q: Do you ship internationally?

A: Yes, we do ship pretty much anywhere in the world.

 

Q: How long does it take to receive my order?

A: We ship within 1-3 business days, and the delivery usually takes about 1-3 business days to anywhere in the world if there is no customs delay.

 

Q: Do we have to pay customs tax?

A: Yes, some countries will have to pay customs tax when you receive the packages. Customs tax rate differs from the countries. Please contact your country's customs office for more information.

 

Q: Do you accept credit card?

A:Yes. You can use your credit card through Paypal. Please email Paypal at info@paypal.com if you have more questions about using Paypal.